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Your privacy is important to us

Thank you for visiting this website, an online service (“Service”) provided to you by Milby Company ("Milby", "we" or "us"). This Privacy statement (“Privacy Policy”) is meant to help you understand what information we collect, why we collect it, and how you can manage and delete your information.  "Users" are persons that use the Service. This Service is intended for individuals 18 years of age or older. 

The information we collect

We collect information that is directly provided to us, such as personal information you enter by choice, as well as information that is automatically collected from your device or browser. In this Privacy Policy, we refer to all of this as the "Information".

We may collect personal Information from you such as your name, address, phone number, email address and the content of any message you enter when you request a quote/order or fill out one of our inquiry forms. Users can create a Milby customer account which allows individuals to place orders online. For this purpose, a username and password may be created. Such data is stored in our CRM database; however, passwords are not visible to us.

We use automated means to collect certain types of Information about you, your computer, or other device used to access our Service. Types of automatically collected Information about you include: the type of browser you are using, the type of operating system you are using, your domain, your IP address, and the content you have accessed, shared, and/or clicked on.

How this information is used

The Information collected from you is used to;

  1. fulfill your orders or quotes requested through our Service,
  2. respond to your inquiries,
  3. communicate with you about your account with Milby,
  4. fulfill your request for school notifications,
  5. provide customer service and technical support regarding our Service,
  6. perform analysis regarding how you use our Service,
  7. protect your Information.

Information sharing

We will not sell, distribute, or reveal your Information to third parties except as provided in this Privacy Policy. We may disclose your Information to a third party if we are required to do so because of a court order or if such disclosure is necessary for any criminal or other legal investigation.

Some or all of the Information collected from you may also be transferred to a third party in the event we undergo a business transition, in which case we would require the buyer, or transferee to treat your Information in accordance with this Privacy Policy.

Cookies and Other Technologies

This Service uses "cookies". A cookie is a small data file that a web site can transfer to Users’ hard drives to keep records of the visits to such site. A cookie contains Information such as your username and password that helps us recognize the pages you have visited and improve future visits, but the only personal Information a cookie can contain is the Information that you provide yourself. A cookie cannot read data off of your hard drive or read cookie files created by other sites. If you prefer not to accept a cookie, you can set your web browser to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser.

Additionally, some of the Information gathered by Milby is used to run analytics tools powered by Adobe in order to understand how our Service in functioning and to improve the Users’ experience. The Information collected for this purpose includes your browser settings, operating system, IP address, search engine referrals, search phrases,  geographical location and your browsing patterns including dates and times.

External Links

This Service provides links to third party (manufacturer) web sites. Even if the third party is affiliated with Milby through a business partnership or otherwise, Milby is not responsible for the privacy policies or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.

Security and right of access to your information

By using this Service you consent to the collection and use of Information as described in this Privacy Policy. You also acknowledge that Milby may update this Privacy Policy at its discretion, without prior notification.

Whenever we process Information, we take reasonable steps to ensure that your Information is kept secure and accurate for the purposes for which it was collected. If you wish to contact us regarding our use of your Information or object to the processing of your Information, please email us at If you contact us, please provide proper identification and note the specific Information you would like us to correct, update or delete.

If you have any questions or complaints about our compliance with this Privacy Policy, please email us at

May 25, 2018